Job Description

Job Duties:

• Help clients improve business systems using the Atlassian suite by helping them migrate from 3rd party tools to Atlassian applications using best practices and recommendations.


• Work with clients in planning for Atlassian migrations, implementing the Atlassian migrations, and troubleshooting post-Atlassian implementation issues.


• Assess the clients current systems by gathering client requirements and assessing the current applications usage.


• Research possible migration paths and make proposals to clients for migrations.


• Consult on, develop and implement infrastructure for new products deployments where it is required for the project.


• Collaborate with a Systems Architect on application and data configurations.


• Develop custom tools and scripts to facilitate data migration processes.


• Consolidate Atlassian applications/environments. Configure Atlassian Access as well as external authentication platforms such as Azure, AD, LDAP, Okta, OneLogin, Google Workspace and other.


• Research migration solutions from non-Atlassian platforms as Rally, Zendesk, ServiceNow and others.


• Execute test and production migrations and make necessary process adjustments.


• Troubleshoot issues that arise during implementation.


• During implementation and post-implementation, lead transformation workshops and new platform trainings.


• Provide post-implementation support by resolving issues that arise.


• Provide support to clients' end-users by conducting assessments and implementing solutions.


• Conduct an ongoing analysis of the new post-migration environment and compile a report on problems and their possible solutions.


• Provide administrative support to clients by working with project stakeholders to support their day-to-day operations.


• Provide consultation on application functionalities and possible improvements.


• Execute application and platform configuration changes on client requests.


• Occasional travel of up to 40% to client locations throughout the U.S.

Special Skills:

• Position requires a Bachelor's Degree in Computer Science, Engineering or Related Field and five (5) years of experience.


• The aforementioned five (5) years of experience must be progressively responsible.


• Requires five (5) years of experience in: Atlassian Cloud, Azure, AWS, Groovy, Python, SQL. Occasional travel of up to 40% to client locations throughout the U.S. 

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